Additionally, technicians can provide remote support for mobile-specific issues on both iOS and Android devices, all from the convenience of any web browser on a PC, Mac, or iOS or Android mobile device. Among the features RemotePC HelpDesk offers include the ability to support customers with single sign-on, chat-based communication, file transfer capabilities, screen sharing, a performance viewer, multi-monitor display support, and the option to record helpdesk sessions. RemotePC also offers RemotePC HelpDesk, a solution specifically designed for IT administrators and managed service providers.

The RemotePC Performance Viewer allows users with limited bandwidth to access remote computers at speeds up to 60 fps, which is helpful for team members who don’t have consistent access to high-speed connections outside of the office. The solution is designed simply so anyone at any experience level can easily access and navigate their system. Team members are able to access the software with a web browser, using an access ID and a unique password for a secure connection to RemotePC. It supports every major computer operating system, including mobile devices, whether at home or in the office, and offers easy-to-implement software that doesn’t require installation before use. RemotePC is a great remote access solution for small businesses without dedicated IT staff. Numerous add-ons and on-premises options with unlisted fees Up to $1.20 for Bitdefender endpoint security These solutions are adept at keeping companies, employees and customers connected for easy collaboration and hands-on support. Whether you’re looking for an enterprise-grade remote access solution for your IT support team, an effective telecommuting platform for remote workers or an easy-to-use technical support system for your customers, you’ll be able to find a software platform that fits your needs well. We spent dozens of hours researching and analyzing the industry’s leading applications to identify the best remote access software for small business owners in 2023. This article is for business owners considering implementing remote access software.Small businesses should look carefully at the number of computer licenses included with each plan.Businesses with continued uncertainty about long-term remote work policies should consider a service provider with flexible monthly billing options.The most effective remote access software provides access and control from computers or devices running any operating system from any location.

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